Quality of care

If you are ill, you want one thing above all: to get well. To trust in the treatment is an important aspect. And trust is created above all when those involved can rely on the quality of the medical care. This includes receiving prompt care without long waits or waiting lists.

We place great importance on ensuring that AOK insured enjoy optimum treatment and medical care. The legislator in Germany supports us in this. For example, the partners of the statutory health insurers, such as doctors and hospitals, are not merely obliged to ensure the quality of their services, but rather also to continue to develop their services further. The services must comply with the respective state of scientific knowledge and be rendered in the professional quality due.